Delivery

Delivery - Where, when, and how much will it cost?

We deliver throughout the whole of mainland UK. By separate arrangement we may be able to deliver throughout parts of Europe.

Standard Delivery Service

Deliveries are booked in via telephone on an agreed date and an approximate time confirmed via telephone on the day of delivery by the dedicated drivers. Delivery is made to a ground floor room of your choice, UK mainland only.

Premium Delivery Service

As per Standard Delivery with the additional benefit of all packaging being carefully removed and disposed of using environmentally friendly procedures. This option is available at a premium.

White Glove Delivery Service

As per Premium Delivery Service but with the additional benefit of each piece of furniture being fully assembled and positioned in the room of your choice. This option is available at a premium.

Online Orders

Online orders for the outdoor range are normally completed within five working days but we may suggest a lead time of ten working days to cover any eventuality. Upon receipt of the order a confirmation email will be sent detailing specific order details. The carrier will then contact you with a delivery date. On the agreed day of delivery, one of the drivers will contact you with an approximate time.

Showroom Orders

We deliver locally with our own drivers in our own transport. Delivery lead times will be advised at the time of ordering. Once goods have been received by our warehouse we will notify you that the goods are ready for despatch and a suitable date agreed for delivery. On the morning of delivery, our driver will confirm an approximate time and deliver to any ground floor room of your choice.

We endeavour to keep delivery charges at an absolute minimum despite constant rising costs. Charges (where applicable) are calculated on the weight, size and destination of each order. A quote will be made at the time of ordering.

Please see our Terms and Conditions for further details. (Separate procedures for delivery outside mainland UK are available on request via email.)